INFORMATION WE COLLECT AND HOW IT’S USED?
Information You Voluntarily Submit • We may collect personal information from you like your name or email address. For example, you may voluntarily submit information to the Website by leaving a comment, subscribing to a newsletter, or by using the contact form.
Information We Collect Automatically • We automatically collect some information about you and the device you accessed the Website from. For example, we will log your IP address, operating system, browser, any referring website, pages you view, and the date/time when you visited.
HOW YOUR INFORMATION MAY BE USED
We may use collected information to..
- operate and maintain the Website.
- create your account, identify you as a user of the Website, and customise the Website specifically for you.
- send you information, such as newsletters. Each communication containing instructions or a link on how to opt-out.
- communicate in general. Emails such as confirmations, updates, user support, policy changes or security alerts.
- reply to your comments or enquiries.
- track and measure advertising on the Website.
- help protect against any unwanted, unauthorised or illegal activity.
THIRD-PARTY USE OF PERSONAL INFORMATION
We may share your information with third parties when you explicitly authorise us to do so.
Additionally, the Website may employ third party service providers to deliver features on the Website. Each third party service provider that uses your personal information has their own respective privacy policies.
Current third party service providers
Google Analytics – service tracks Website usage and provides information such as referring websites and user actions on the Website. Google Analytics may capture your IP address, but no other personal information is captured by Google Analytics.
Askimet – collects information about visitors who comment on websites that use the Akismet anti-spam service. The information they collect depends on how the Website is setup. Typically it includes the commenter’s IP address, user agent, referrer, and Website URL (along with other information directly provided by the commenter such as name, username, email address and comment itself).
Jetpack – Data Used: Commenter’s name, email address, and site URL (if provided via the comment form), timestamp, and IP address. Additionally, a jetpack.wordpress.com IFrame receives the following data: WordPress.com blog ID attached to the site, ID of the post on which the comment is being submitted, commenter’s local user ID (if available), commenter’s local username (if available), commenter’s site URL (if available), MD5 hash of the commenter’s email address (if available), and the comment content. If Akismet (also owned by Automattic) is enabled on the site, the following information is sent to the service for the sole purpose of spam checking: commenter’s name, email address, site URL, IP address, and user agent.
Activity Tracked: The comment author’s name, email address, and site URL (if provided during the comment submission) are stored in cookies.
Data Synced: All data and metadata (see above) associated with comments. This includes the status of the comment as Akismet is enabled on the site.
WooCommerce – We collect information about you during the checkout process.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order.
- Respond to your requests, including refunds and complaints.
- Process payments and prevent fraud.
- Set up your account for our store.
- Comply with any legal obligations we have, such as calculating taxes where applicable.
- Improve our store offerings to you.
- Send you marketing messages, if you choose to receive them.
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information for only as long as we need the information for the purposes for which we are legally required bound. This includes your name, email address, billing and shipping addresses. We will also store comments or reviews, if you choose to leave them.
Your personal information is not shared with any other party. This list will be updated periodically and at the Website’s sole discretion.
Except when required to by law, we will not sell, distribute or share your email address or personal information without your prior consent.
Occasionally we may use anonymous data, which does not identify you personally. This type of anonymous data may be used by third parties for marketing, advertising, or other uses. Generally this data may include analytics or information collected from cookies.
PUBLICLY VISIBLE INFORMATION
If posting a comment on the Website, your name, the comment & optionally a link to your website may be publicly visible. Your email address will not display.
Other Affiliate Programs • The Website may engage in other affiliate marketing from time to time, which is done by product links tracking the referring Website. If you click on any affiliate link, a cookie will be placed on your browser to track any sale for the purpose of recording referral commission.
Newsletters – The Website allows you to subscribe to our newsletter, which may be used to inform and for advertising purposes. Newsletters may contain a tracking pixel. The pixel is embedded in the email and allows us to analyse the success of marketing campaigns. Tracking pixels may allow us to see if and when you open an email and which links within the email were clicked. The purpose of this is to enable the Website to adapt its content for future newsletters and to tailor content to the interests of the users. This behaviour will not be passed on to any third parties.
RIGHTS RELATED TO YOUR PERSONAL INFORMATION
At any time you may choose to opt-out of future email communication by simply following the unsubscribe link in the email itself. It you no longer have an email or experience any difficulty simply contact email@example.com for prompt support.
To request a copy of any personal information we have about you, or to request that information be amended; for example due to name or email change etc. simply contact firstname.lastname@example.org and we’ll be glad to assist.
In some situations you may request that we erase your personal data. To do this, please submit a written request to email@example.com and we will assist.
Please note some data may need to retained for essential record keeping, to complete transactions, or when required by law to do so.
SENSITIVE PERSONAL INFORMATION
The Website does not knowingly collect any personally identifiable information from children under the age of 16. If anyone believes that the Website has personally identifiable information of a child under the age of 16, please contact us immediately at firstname.lastname@example.org